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Business and marketing terms in Arabic and English: a student glossary

Planning, organisation, marketing and HR, with the word pairs students confuse and the official Saudi SME size bands for projects.

The short answer

The business and marketing terms to learn first in Arabic and English are vision, mission, objective and KPI for management, and the marketing mix, target market and conversion rate for marketing. Watch the confusing pairs, such as efficiency and effectiveness. For Saudi company projects, size the business with Monsha'at's official bands.

Part of the topic
Business and marketing terms in Arabic and English: a student glossary

By the tiswa editorial team, from the official sources listed at the end of this guide. How we write our guides

Halfway through a group presentation in Principles of Marketing, someone says "target audience" for the third time and the professor asks how it differs from the target market. Silence. The English was fine. What was missing was the Arabic equivalent and one example to hang it on. Each entry below gives you both, plus a warning where students usually slip.

Which business terms in Arabic do you need in your first term?

Five come up in nearly every management course, from Principles of Management to Organisational Behaviour:

  • Vision and mission (الرؤية والرسالة): you will write both in every business plan.
  • Objective (الهدف): specific, measurable and time-bound.
  • KPI (مؤشر الأداء الرئيسي): the number that proves you moved toward the objective.
  • SWOT analysis (تحليل SWOT): the first tool any project brief asks for.
  • Stakeholder (صاحب المصلحة): anyone your decision affects or who can affect it, from an employee to a ministry.

Planning and organisation terms

EnglishArabicMeaning
StrategyاستراتيجيةA long-range plan that points resources at goals.
Benchmarkingالمقارنة المرجعيةMeasuring yourself against the best competitors.
Break-even pointنقطة التعادلThe sales level with neither profit nor loss.
Risk managementإدارة المخاطرSpotting, rating and preparing for risks.
Business planخطة العملThe idea, market, funding and operations on paper.
Budgetالموازنة التقديريةForecast revenue and spending for a coming period.
Return on investment (ROI)العائد على الاستثمارProfit relative to cost, written as a percentage.
Outline of the guide (Business and marketing terms in Arabic and English)
EnglishArabicMeaning
Organisational structureالهيكل التنظيميWho does what and reports to whom.
DelegationالتفويضHanding over authority while the manager stays accountable.
Span of controlنطاق الإشرافHow many people one manager supervises directly.
GovernanceالحوكمةRules for running a company and overseeing its management.
Supply chainسلسلة الإمدادA product's route from supplier to customer.
Lean managementالإدارة الرشيقةCutting waste while keeping customer value.
Six Sigmaستة سيجماA quality method that reduces defects and variation.
Comparison card of the guide table

What are the business Arabic words for marketing?

Marketing is where students keep the English untouched, since ad platforms and analytics dashboards are all in English. That works at an agency. An Arabic research paper still expects the equivalent.

EnglishArabicMeaning
Marketing mix (4Ps)المزيج التسويقيProduct, price, place, promotion.
Target marketالسوق المستهدفThe customers the product is meant for.
Target audienceالجمهور المستهدفWhoever the message is aimed at, who may not be the buyer.
Segmentationتجزئة السوقSplitting customers into similar groups.
PositioningالتموضعWhere the brand sits in the customer's mind.
Value propositionعرض القيمةThe benefit promised and the reason to choose it.
Customer personaشخصية العميلA data-based sketch of a typical customer.
Conversion rateمعدل التحويلShare of visitors who took the desired action.
Customer acquisition cost (CAC)تكلفة اكتساب العميلAverage spend to win one new customer.
Customer lifetime value (CLV)القيمة الدائمة للعميلExpected profit over the whole relationship.
Churn rateمعدل فقد العملاءShare of customers lost in a period.
Sales funnelقمع المبيعاتThe stages from awareness to purchase.
A/B testingالاختبار المقارنTwo versions, and the better one wins.
SEOتحسين محركات البحثRanking higher in unpaid search results.
Call to action (CTA)دعوة لاتخاذ إجراءThe button or line that names the next step.

Try the maths once. A Riyadh perfume shop's page gets 2,000 visitors and 60 of them buy: 60 ÷ 2,000 is a 3% conversion rate. Divide the campaign spend by those 60 new buyers and you have the customer acquisition cost.

HR terms

You meet these in Human Resource Management and again in your first employment contract. Several have a fixed Arabic name in Saudi regulations, so use it rather than translating on the fly.

EnglishArabicMeaning
RecruitmentالاستقطابAttracting suitable candidates.
Job descriptionالوصف الوظيفيDuties, responsibilities and requirements of a role.
Onboardingتهيئة الموظف الجديدIntroducing a new hire to the job and culture.
Probation periodفترة التجربةThe trial stretch before a hire is confirmed.
Performance appraisalتقييم الأداءA regular review against agreed goals.
Turnover rateمعدل دوران الموظفينShare of staff who leave in a period.
Succession planningتخطيط الإحلالPreparing people for future leadership roles.
CompensationالتعويضاتPay and financial benefits.
Employee engagementارتباط الموظفينHow committed staff feel to their work.

How are small and medium businesses classified in Saudi Arabia?

Graduation projects often study a Saudi company, and the first question is how big it is. Do not guess "small". The SME authority, Monsha'at, classifies a business by full-time headcount and annual revenue, and when the two point to different sizes the higher band applies.1

BandFull-time staffAnnual revenue
Micro (متناهية الصغر)1 to 5Up to SAR 3 million
Small (صغيرة)6 to 49Over 3 million to 40 million
Medium (متوسطة)50 to 249Over 40 million to 200 million
Large (كبيرة)250 or moreOver 200 million

Which business Arabic words do students mix up?

  • Efficiency (الكفاءة) is doing the work with fewer resources; effectiveness (الفاعلية) is hitting the goal. An efficient team can quickly ship something nobody needed.
  • Competency is also translated كفاءة in HR books, but it means the mix of knowledge, skill and behaviour. Put the English in brackets to avoid the clash.
  • Target market and target audience differ: a toy ad speaks to children and sells to parents.
  • Churn is for customers; turnover is for staff.
  • A policy (سياسة) sets what and why. A procedure (إجراء) sets how and in what order.
  • Brand is the whole image; trademark (العلامة التجارية) is the registered mark.

Some Saudi colleges teach business entirely in English. The College of Business Administration at Imam Abdulrahman Bin Faisal University in Dammam is one; it awards bachelor's degrees in accounting, banking and finance, and management information systems.2 Students there need the Arabic side most, because their textbooks will not give it to them.

To weigh the major itself, read the business administration major guide, the marketing major guide and the HR major guide. Money words live in the accounting and finance glossary, and number-heavy projects benefit from the data analysis roadmap.

Questions

What are common business terms in Arabic?

Strategy is استراتيجية, objective is هدف, KPI is مؤشر الأداء الرئيسي, stakeholder is صاحب المصلحة and the marketing mix is المزيج التسويقي.

What business Arabic words should a new student learn first?

Vision (رؤية), mission (رسالة), objective (هدف), KPI and SWOT. They appear in almost every first-year management assignment.

What is the meaning of business in Arabic?

أعمال in a degree or company context, as in إدارة الأعمال for business administration. A single business or firm is منشأة or شركة.

What is the difference between vision and mission?

Vision describes what the organisation wants to become. Mission describes why it exists today and what it gives customers.

How is a small business defined in Saudi Arabia?

By Monsha'at's bands: 6 to 49 full-time staff is small and 50 to 249 is medium, with revenue limits too. If the two disagree, the higher band applies.

Sources

  1. Monsha'at, SME definition: monshaat.gov.sa/en/SMEs-definition
  2. Imam Abdulrahman Bin Faisal University, College of Business Administration: iau.edu.sa/en/colleges/college-of-business-administration/about

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