Every new offer lands on your desk as a problem: which branches, which hours, how the cashier checks, what happens at peak time. Student offers are worse, because a student card is easy to fake and a code leaks into a group chat by evening. This playbook keeps a student offer to one sentence at the counter and one screen at head office.
The four ways a student offer breaks in the branch
- The cashier has to judge a student card: real or not, current or expired.
- A public code spreads through group chats, and people who are not students use it.
- The queue slows at peak time because the discount needs a manager to approve it.
- Every branch applies the offer a little differently, so head office cannot compare them.
Rules that keep it to one sentence at the counter
- One offer, written in one sentence that every cashier can repeat.
- The student shows a live pass in the tiswa app with a code that changes every 30 seconds, so a screenshot does not work.
- Staff stamp the pass from any phone. No device, no card reader, no manager.
- Branches and hours are set once, centrally. A cashier never decides who qualifies.
Choose branches and hours
| Branch | Hours | Why |
|---|---|---|
| Near a campus | Quiet afternoon hours | Fills empty seats between lectures |
| Near student housing | Evenings and exam nights | Study hours run late during finals in December and June |
| Mall or city centre | The week after the stipend | Students make their bigger purchases once the stipend arrives |
| Online | All year, and summer above all | University districts empty in the summer break |
The academic year sets the rhythm: the first semester from late August and finals in December and June, as in the King Abdulaziz University calendar. The university calendar for brands puts each date next to the offer that fits it.
Brief your staff in five minutes
Three lines cover it. What the offer is, in its one sentence. How to stamp: open the pass, check the code is moving, tap. And what to do when the pass will not open: the offer does not apply, and the student sorts it out in the app, not at your counter. No training day, no new till button, no exceptions to explain.
Every branch on one screen
In your tiswa dashboard each branch shows its own opens, uses and returns, so you see which branch fills its quiet hours and which needs different hours. Change the hours or pause a branch at any time, without reprinting anything. For the financial case behind the rollout read the value of a student customer, and for a café or restaurant chain student discounts for cafés and restaurants.
Your next step
You have the rules for the counter, the map of branches and hours, and the five-minute staff briefing. What is left is one short application. We reply within one working day and build your page with the branches, hours and offer you set; nothing goes live until you approve it, and you can pause any branch at any time.