# Umm Al-Qura University Blackboard: sign-in link, the app and what to do when sign-in fails

Umm Al-Qura University Blackboard opens at lms.uqu.edu.sa with your university account, in the browser or in the Blackboard app on your phone. This page gathers the official link as UQU publishes it, what the university itself says about the account and sign-in, and who fixes a sign-in that fails. tiswa never asks for or stores your sign-in details.

- Sign-in link: lms.uqu.edu.sa, with your university account.
- The Blackboard app on the App Store and Google Play: pick UQU in it and sign in with the same account.
- Sign-in problems: Password reset and Email address lookup.

## The UQU Blackboard (BB) sign-in link

The official link is [lms.uqu.edu.sa](https://lms.uqu.edu.sa/), and you sign in with your university account, not a separate Blackboard account. Students also call it BB, or LMS after its address.

## What UQU says about the account and signing in

- Umm Al-Qura's single sign-on accepts Nafath (national single sign-on) as well as the university account, and the same page carries the password reset link.

## The Blackboard app on your phone

The Blackboard app itself is on the [App Store](https://apps.apple.com/app/id950424861) and [Google Play](https://play.google.com/store/apps/details?id=com.blackboard.android.bbstudent). It works with the university's own Blackboard server: pick UQU when it asks for your institution, then sign in with the same university account you use in the browser. Courses, announcements, grades and assignments reach you in it, and the features depend on what the university has switched on.

## When sign-in fails

Your Blackboard account is your university account, so a password comes back from the university, not from Blackboard. At UQU that is [Password reset](https://uqu.edu.sa/Sso/Password) and [Email address lookup](https://uqu.edu.sa/App/UserMailBoxRequest). Check first that the account is active and that the password is the one that opens the rest of the university's systems.

## The rest of UQU: portal and email

The same account opens the academic system and university email. Every sign-in link is on the UQU systems page.

## For faculty

The same app serves instructors too: course materials, assessments and student follow-up from the phone.

> A search for "UQU Blackboard" lands you on scattered pages, some of them not the university's. Here are the official link, the app and the desk that fixes a problem, every one pointing at the university's own site.

## After you sign in: student prices for UQU students

A UQU student verifies in tiswa with their university email and opens student prices on devices, software and subscriptions. Every deal is on the UQU student page.

**What is the UQU Blackboard link?**
https://lms.uqu.edu.sa/, with your university account.

**Is there a UQU Blackboard app?**
Yes, the Blackboard app on the App Store and Google Play. Pick UQU in it and sign in with your university account.

**I forgot my Blackboard password. What do I do?**
It is your university account password, and the university resets it: Password reset at https://uqu.edu.sa/Sso/Password.

**Do I need a separate Blackboard account?**
No. You sign in with your university account, in the browser and in the app.

**Is this link official?**
Yes. The link comes from Umm Al-Qura University's own pages, and the source sits in the list at the foot of the page. tiswa never asks for your password or stores your sign-in details.

Sources:
1. Blackboard app: App Store listing: https://apps.apple.com/app/id950424861
2. Umm Al-Qura University: e-services and systems (official page): https://uqu.edu.sa/App/Services
3. Umm Al-Qura University: Blackboard sign-in page: https://lms.uqu.edu.sa/
4. Umm Al-Qura University: official page: https://uqu.edu.sa/Sso/App/EDUSERVICES