# Princess Nourah bint Abdulrahman University Blackboard: sign-in link, the app and what to do when sign-in fails

Princess Nourah bint Abdulrahman University Blackboard opens at lms.pnu.edu.sa with your university account, in the browser or in the Blackboard app on your phone. This page gathers the official link as PNU publishes it, what the university itself says about the account and sign-in, and who fixes a sign-in that fails. tiswa never asks for or stores your sign-in details.

- Sign-in link: lms.pnu.edu.sa, with your university account.
- The Blackboard app on the App Store and Google Play: pick PNU in it and sign in with the same account.
- Sign-in problems: Tech care and Help and support.

## The PNU Blackboard (BB) sign-in link

The official link is [lms.pnu.edu.sa](https://lms.pnu.edu.sa), and you sign in with your university account, not a separate Blackboard account. Students also call it BB, or LMS after its address.

## What PNU says about the account and signing in

- Email and Microsoft services sign in through the university's single sign-on at sts.pnu.edu.sa with the full university address (name@pnu.edu.sa) and the password.

## The Blackboard app on your phone

The Blackboard app itself is on the [App Store](https://apps.apple.com/app/id950424861) and [Google Play](https://play.google.com/store/apps/details?id=com.blackboard.android.bbstudent). It works with the university's own Blackboard server: pick PNU when it asks for your institution, then sign in with the same university account you use in the browser. Courses, announcements, grades and assignments reach you in it, and the features depend on what the university has switched on.

## When sign-in fails

Your Blackboard account is your university account, so a password comes back from the university, not from Blackboard. At PNU that is [Tech care](https://techcare.pnu.edu.sa/en) and [Help and support](https://pnu.edu.sa/ar/AboutUniversity/Pages/Support.aspx). Check first that the account is active and that the password is the one that opens the rest of the university's systems.

## The rest of PNU: portal and email

The same account opens the academic system and university email. Every sign-in link is on the PNU systems page, and the email guide is PNU university email.

## For faculty

The same app serves instructors too: course materials, assessments and student follow-up from the phone. The PNU systems for faculty and staff: [Faculty e-services](https://eservice.pnu.edu.sa/apps/wfe/my/dashboard) and [Taysir (government resources)](https://grp.pnu.edu.sa/).

> A search for "PNU Blackboard" lands you on scattered pages, some of them not the university's. Here are the official link, the app and the desk that fixes a problem, every one pointing at the university's own site.

## After you sign in: student prices for PNU students

A PNU student verifies in tiswa with their university email and opens student prices on devices, software and subscriptions. Every deal is on the PNU student page.

**What is the PNU Blackboard link?**
https://lms.pnu.edu.sa, with your university account.

**Is there a PNU Blackboard app?**
Yes, the Blackboard app on the App Store and Google Play. Pick PNU in it and sign in with your university account.

**I forgot my Blackboard password. What do I do?**
It is your university account password, and the university resets it: Tech care at https://techcare.pnu.edu.sa/en.

**Do I need a separate Blackboard account?**
No. You sign in with your university account, in the browser and in the app.

**Is this link official?**
Yes. The link comes from Princess Nourah bint Abdulrahman University's own pages, and the source sits in the list at the foot of the page. tiswa never asks for your password or stores your sign-in details.

Sources:
1. Blackboard app: App Store listing: https://apps.apple.com/app/id950424861
2. Princess Nourah bint Abdulrahman University: e-services and systems (official page): https://www.pnu.edu.sa/en/Pages/Eservice.aspx
3. Princess Nourah bint Abdulrahman University: e-services and systems (official page): https://pnu.edu.sa/ar/Pages/ESystems.aspx
4. Princess Nourah bint Abdulrahman University: official page: https://sts.pnu.edu.sa/adfs/ls/?wa=wsignin1.0&wtrealm=urn%3Afederation%3AMicrosoftOnline