# King Abdullah University of Science and Technology Blackboard: sign-in link, the app and what to do when sign-in fails

King Abdullah University of Science and Technology Blackboard opens at kaust.blackboard.com with your university account, in the browser or in the Blackboard app on your phone. This page gathers the official link as KAUST publishes it, what the university itself says about the account and sign-in, and who fixes a sign-in that fails. tiswa never asks for or stores your sign-in details.

- Sign-in link: kaust.blackboard.com, with your university account.
- The Blackboard app on the App Store and Google Play: pick KAUST in it and sign in with the same account.
- The university account takes the form username@kaust.edu.sa.
- Sign-in problems: IT support.

## The KAUST Blackboard (BB) sign-in link

The official link is [kaust.blackboard.com](https://kaust.blackboard.com/), and you sign in with your university account in the form username@kaust.edu.sa, not a separate Blackboard account. Students also call it BB.

## What KAUST says about the account and signing in

- Your KAUST username is not your email address: when a page asks who you are, sign in with the username followed by @kaust.edu.sa, not the first.last@kaust.edu.sa address.

## The Blackboard app on your phone

The Blackboard app itself is on the [App Store](https://apps.apple.com/app/id950424861) and [Google Play](https://play.google.com/store/apps/details?id=com.blackboard.android.bbstudent). It works with the university's own Blackboard server: pick KAUST when it asks for your institution, then sign in with the same university account you use in the browser. Courses, announcements, grades and assignments reach you in it, and the features depend on what the university has switched on.

## When sign-in fails

Your Blackboard account is your university account, so a password comes back from the university, not from Blackboard. At KAUST that is [IT support](https://it.kaust.edu.sa/about/contact-us). Check first that the account is active and that the password is the one that opens the rest of the university's systems.

## The rest of KAUST: portal and email

The same account opens the academic system and university email. Every sign-in link is on the KAUST systems page, and the email guide is KAUST university email.

## For faculty

The same app serves instructors too: course materials, assessments and student follow-up from the phone.

> A search for "KAUST Blackboard" lands you on scattered pages, some of them not the university's. Here are the official link, the app and the desk that fixes a problem, every one pointing at the university's own site.

## After you sign in: student prices for KAUST students

A KAUST student verifies in tiswa with their university email and opens student prices on devices, software and subscriptions. Every deal is on the KAUST student page.

**What is the KAUST Blackboard link?**
https://kaust.blackboard.com/, with your university account.

**Is there a KAUST Blackboard app?**
Yes, the Blackboard app on the App Store and Google Play. Pick KAUST in it and sign in with your university account.

**I forgot my Blackboard password. What do I do?**
It is your university account password, and the university resets it: IT support at https://it.kaust.edu.sa/about/contact-us.

**Do I need a separate Blackboard account?**
No. You sign in with your university account in the form username@kaust.edu.sa, in the browser and in the app.

**Is this link official?**
Yes. The link comes from King Abdullah University of Science and Technology's own pages, and the source sits in the list at the foot of the page. tiswa never asks for your password or stores your sign-in details.

Sources:
1. Blackboard app: App Store listing: https://apps.apple.com/app/id950424861
2. King Abdullah University of Science and Technology: e-services and systems (official page): https://it.kaust.edu.sa/
3. King Abdullah University of Science and Technology: official page: https://it.kaust.edu.sa/i-want-to/setup-my-email